Effective Date: June 27, 2026
Business Name: East & Allée
Website: eastandallee.com
Contact: eastandivory@gmail.com

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At East & Ivory, we value beauty, intention, and trust. This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, submit an inquiry, purchase a digital product, book a service, or communicate with us.

This policy is intended to be clear and transparent. The Federal Trade Commission recommends that businesses understand what personal information they collect, keep only what they need, protect it, and dispose of it properly when it is no longer needed. 

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Your name

• Email address

• Phone number, if provided

• Wedding or event date

• Venue or event location

• Service interests

• Registry, planning, or design preferences

• Payment and billing details, when purchasing products or services

• Messages, forms, questionnaires, or other information you submit through our website

We may also automatically collect limited website information, such as your IP address, browser type, device information, pages visited, and time spent on the site. Website operators commonly collect this type of information to improve site performance and security. 

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2. How We Use Your Information

We use your information to:

• Respond to inquiries

• Provide wedding planning, registry, styling, event, or digital planning services

• Create proposals, quotes, questionnaires, and client communications

• Process purchases or service bookings

• Deliver digital products or resources

• Improve our website, offerings, and client experience

• Send updates, confirmations, or marketing emails, when permitted

• Maintain business records

• Protect against fraud, misuse, or unauthorized activity

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3. Email Communications

If you provide your email address, we may use it to respond to your inquiry, send service-related communications, or share updates about East & Ivory. You may unsubscribe from promotional emails at any time by using the unsubscribe link in the email or by contacting us directly at eastandivory@gmail.com.

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4. Payments

If you purchase a product or service through our website, payment information may be processed by third-party payment providers such as Stripe, PayPal, Wix Payments, Squarespace Payments, Shopify, Etsy, or another provider, depending on the platform we use.

East & Ivory does not store full credit card numbers on our own systems unless explicitly stated. Payment providers handle payment information according to their own privacy and security policies.

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5. Cookies and Website Tracking

Our website may use cookies or similar technologies to help the site function, understand visitor behavior, improve design, remember preferences, and support marketing or analytics.

You can usually adjust your browser settings to refuse cookies or alert you when cookies are being used. Some website features may not function properly without cookies.

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6. Third-Party Services

We may use trusted third-party services to operate our business, including:

• Website hosting platforms

• Email marketing providers

• Payment processors

• Analytics tools

• Scheduling tools

• Digital download platforms

• Client questionnaire or form tools

• Printing, fulfillment, or delivery partners, when applicable

These providers may access personal information only as needed to perform services on our behalf.

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7. How We Share Information

We do not sell your personal information.

We may share information only when necessary to:

• Provide the services you requested

• Process payments

• Deliver digital or physical products

• Work with vendors, contractors, or service providers

• Comply with legal obligations

• Protect our rights, safety, business, or clients

If your project involves third-party printing, fulfillment, or delivery, we may share only the information reasonably needed to complete that request.

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8. Client Questionnaires, Photos, and Creative Submissions

For custom designs, wedding planning, registry curation, or personalized products, you may provide details, preferences, photographs, inspiration images, or other creative materials.

We use these materials only to complete the requested service, communicate with you, and provide proofs or deliverables. We will not intentionally publish personal photos or private client details without permission.

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9. Data Retention

We retain personal information only as long as reasonably necessary for business, legal, tax, accounting, service, or client record purposes.

When information is no longer needed, we may delete, archive, or securely dispose of it.

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10. Data Security

We take reasonable steps to protect the personal information we collect. However, no website, email system, or online platform can guarantee complete security.

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Please avoid sending highly sensitive personal information through website forms or email unless necessary.

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11. Your Privacy Choices

Depending on where you live, you may have certain rights regarding your personal information, including the right to request access, correction, deletion, or more information about how your data is used.

For example, California’s privacy law gives certain consumers rights to know what personal information is collected and how it is used, and businesses covered by that law must provide privacy disclosures and, where applicable, opt-out options. 

Florida also has a Digital Bill of Rights privacy law, effective July 1, 2024, though it generally applies to qualifying larger businesses and certain covered entities. To make a privacy request, contact us at: eastandivory@gmail.com. We may need to verify your identity before completing certain requests.

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12. Children’s Privacy

Our website and services are intended for adults, engaged couples, event hosts, and clients over the age of 18.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take reasonable steps to delete it.

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13. Links to Other Websites

Our website may include links to third-party websites, shops, registries, platforms, vendors, or social media pages.

We are not responsible for the privacy practices, content, or policies of those third-party websites. Please review their privacy policies before providing personal information.

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14. Updates to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

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15. Contact Us

For questions about this Privacy Policy or how your information is handled, please contact:

East & Allée
Email: eastandivory@gmail.com
Website: www.eastandallee.com
Location: Bonita Springs, Florida

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